If you are responsible for the maintenance and repair of complex engineering or medical equipment, you and your staff face several challenges that are unique to your business. Typically, you may have one or more maintenance engineers who need to be dispatched to different repair locations, who then need to obtain client approval to ensure payment. After approval the technician will need to begin work and may want to consult with a custom knowledge base of problems/issues. After the repair is completed, they will need to transmit billing information back to the office so an invoice can be issued to the customer. Finally the technician may need to schedule follow-up to ensure that the proper maintenance was performed. If these problems were correctly solved you would be able to

• increase cash flow due to reduced collection cycle times
• Deploy well trained but less experienced technicians
• Increase revenue due to better customer service

We have teamed up with the leader in the maintenance and repair of complex medical and engineering equipment to develop an application geared specifically to meet the complex and specific needs of the industry. Maintenance Manager 2004 will allow you to deploy a complete web solution for your business. Through innovative system architecture Maintenance Manager 2004 will synchronize a remote computer such as a lap top with a central system so that information can be deployed throughout the maintenance organization even during those times when technicians are remote. Maintenance Manager 2005 automates and collects data for the following business processes and functions:

• Maintenance call receipt
• Maintenance dispatch
• Service Report Status
• Technician Follow Ups
• QBE searching
• Equipment Tracking
• Practice, Company, Billing, Enterprise relationships
• Customer Agreements
• Agreement Expiration Tickling
• Service Request/Authorization
• Service Billing
• Technician Calendar
• Problem/Solution knowledgebase
• Labor tracking by technician, service call
• Calibrations by calibration equipment and service call
• Parts and inventory database
• Sales Tax application by location
• User, Group, Enterprise password security
• History Reports by manufacturer, equipment, customer, etc

Lime Systems is the technical leader when it comes to interpreting unique industry requirements. We have the ability to create a complete custom solution for a little over the cost of an off-the-shelf solution and dramatically less than other software. Give us a call at 888.808.LIME to see for yourself why our clients literally rave about Maintenance Manager 2005 and how we can help your team get more done in less time.